Thursday, September 26, 2019
Dq-4.1-Sheila Coursework Example | Topics and Well Written Essays - 2000 words
Dq-4.1-Sheila - Coursework Example The socio-technical system is one of the new systems that are employed firms to enhance better performance among their teams of workers working at different levels globally. This system coordinates workers easily thus team work is embraced. Other improved communication channels also play a major role here. Such technologies include Blackberry phones, iPhones and android phones. This paper is going to highlight how the communication in departments and teams can be improved by these innovations. A socio-technical system is a combination of technology and the people in the society. It is an operational system that enhances the working together of all the members in the society using the available techniques (Bass, 2012). Due to this reason, most organizations and business firms employ the socio-technical systems that are easy to adopt. They use these systems to make communication an instant thing in their operations despite the distance between workers. There are various types of socio-technical systems that have been put in use by many globally operating firms (Horspool, 2011). Some of them include Skype, online chats, emails and video conferencing. All of these systems require some components to operate effectively. There are some parts that are common to all of the socio-technical systems. These parts are the software, hardware, procedures, and the people using the system (Frederiksen, 2013). In my workplace we use videoconferencing to hold some board meetings with regional managers in different parts of the world. The use of videoconferencing and Skype can be classified as socio-technical. Therefore, the socio-technical system is also in use at my work area. Knowledge workers who are dispersed to far places in the world sometimes face difficulty of communication. The socio-technical systems are some of the few opportunities available for these team members to connect without being disturbed with the distance. Due to this there is need
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