Reading response Essay Example | Topics and Well Written Essays - 750 words - 3

Reading response - Essay Example Pointing out what is wrong always with people or the work they perform will lead to people taking you for an unkind and unreliable individual. It is, therefore, expedient to understand that it people are not always necessarily wrong and a better look at things may reveal that you are the one on wrong. Understanding this possibility calls for intuitive desire to understand the other person’s point of view which gives us the cue of why the individual acted as s/he did. Such a mere action can go a long way into giving significant understanding of the other person. It is always a challenge for most people to see both their point of view and that one of the other party. A basic human need is the feeling of importance. Making someone feel important is a desirable way to start any communication. The person usually will be grateful for such acknowledgement establishing a good ground to get something in return for appreciation. That becomes a key strategy in business especially in marketing. Making the customer feel important to the business will foster a feeling of ownership and belongingness and increased confidence of the customer. Participation is encouraged when the party involved feels that they are considered intelligent or important. Someone will tend to like you the more for a positive complement. Continuous and constant acknowledgement and compliments will have a tremendous desirable outcome of the other party or even customer behavior. A business venture should strive to make customers feel important rather than insisting their importance to the customer. Such an act attracts respect from customers and automatically awards influence to the b argaining chips. Failure to appreciate others can provoke them to venture into extremes of behavior, become criminals and even insane. They will tend to live in their imagined worlds where they feel important rather than facing the rearing reality of